126+ capabilities · one operating system

Suggested CDF, DSB, DC DPMO, and Netradyne disputes every morning, each written from the event's own facts and ready to copy, with the odds it gets approved (learned from your own decisions), filters by odds, reason, event type, driver, and day, and close dates so none slip past the window.

Every decision and its reason tracked, your win rate by dispute type, and Standing Outlook: the chance each week moves up as disputes are decided, based on the approvals so far, how the week's own decisions are going, and the Dispute Brain. Each case's write-up is saved too, including disputes filed by hand. Every decision teaches the next suggestions: kinds that keep losing move to coaching, kinds that keep winning move to ready to file. When the weekly disputes recap moves a week's standing, the owner gets an alert with the extra incentive it earns.

Projected score and standing, Fantastic Plus probability, Q3 Quality/Safety capping awareness, risks, and top offenders, while the week can still change.

Rolling CDF, DSB, and safety patterns by driver. Spot drift before it costs your tier.

Sunday–Saturday entry across the four scorecard sections (Safety and Compliance, Delivery Quality, Pickup Quality, and Service Reliability), plus POD and Netradyne events that fuel the forecast.

Every page an agent fills says where its numbers come from, when they were last pulled, how often they update, and when the next pull is, plus which numbers the DSP portal posts a day or two late. Hide it to a small corner chip when you don't need it.

One page for every data pull: where it comes from, what it brings in, which pages use it, exact times in your station's time zone, last success, next run, and records changed. Alerts flag failed or missed runs, out-of-date data, unusual drops, and driver statuses that differ from the DSP portal, with a timeline for today and the week.

Bulk-import CDF and DSB CSVs when you want to. Drivers match, duplicates flag, events land on the right day.

Upload the day's returns file: controllable vs uncontrollable split by reason, exemptions filled for DC DPMO, and the drivers behind controllable returns.

An AI agent that connects to your DSP portal and pulls your daily numbers five times a day (9 AM, 11 AM, 3 PM, 7 PM, and 11 PM by default), ready for one-click approval into Daily Data.

A new account starts empty and fills from your own sources. Home walks you through connecting the DSP portal, Netradyne, and Slack, shows what each one fills and where it stands, and your agents start pulling within 5 minutes of each sign-in.

Choose what the AI agents can read on your DSP portal: scorecard, disputes, routes, fleet, safety, training, and finance. Keep finance private and everything else still works. Unchecked parts are never opened, and you can change it anytime.

Learns from your official scorecards to keep the forecast honest, and compares forecast vs actual every week.

See the exact lines the DSP portal grades each station on: Fantastic Plus, Fantastic, Great, and Fair for every metric, the standing lines, the weights, and every change over time. The forecast and goals use them automatically.

See who the scorecard counted vs what you logged, per driver and metric, before closeout.

Your monthly DSP Status and every metric behind it, tracked month by month, checked against your weekly scorecards, with a plan to reach High Performing.

Your overall standing and points for every week, by station, read from the DSP portal. Filter by year to date or the last 3, 6, or 12 months, and see how many weeks you finished Fantastic Plus. Weeks that moved up a standing after approved disputes are highlighted.

Full roster with each driver's rank, packages, CDF, DSB, and POD from the latest scorecard week, time with the team, and a profile with their last 8 weeks side by side. Driver Groups by Week shows who was Diamond (A), Gold (B), and Bronze (C) on any scorecard week, with one tap to copy the names for a raffle or shout-out. A driver who worked two of your stations in one week gets one week with both stations added together, everywhere: Drivers, Coaching, and the Driver Portal.

A week-by-week Coach board grouped by safety, quality, and conduct: the five scorecard safety events, weekly driving habits from the camera, CDF, DSB, returns, and conduct coaching on each driver's card, tagged when a dispute would be denied. Mark one item or all of a driver's items coached in person, with the coach's name typed every time. A negative customer feedback or a delivery success behavior that is not valid can be exempted: the manager writes what they and the driver saw and types their name, that one stops counting on the driver's rank, and the note becomes a ready dispute. You pick what gets coached and whether it goes to the Driver Portal, a manager in person, or both. Warnings have their own page: suggested paper warnings at the numbers your DSP sets (for example 3 CDF, 1 DSB, or 1 safety event in a week, multi-week trends, top offender), each showing the next step on your warning ladder (verbal, written, final), signed warning documents, and a coaching history with reports by type, week, and manager.

Learns which disputes get approved from the situation of each one you filed (type, scan, distance from the geopin, stop, time, contact attempts, alert details, and driver history), then gives every suggestion its odds with the similar past disputes behind them. Shows how well its odds called past weeks, says Not enough history instead of guessing, and adds the arguments approved write-ups used in the same situation.

Every Netradyne alert kept for good, a risk level for every driver, and habits and drivers getting worse, saved twice a day by the Safety Agent.

Every morning: who to talk to today, what to fix, and what to say, with a coaching message drafted for each driver. Nothing reaches a driver until someone sends it.

Driver birthdays by scorecard week with one shoutout to paste in the group chat, a birthday card in the Driver Portal, and tenure: who has been with your team the longest, from each driver's onboarding date in the DSP portal.

Run more than one station on the same DSP account and set each station's type (AMZL, RSR, or AMXL). Switch stations in one click, or pick All stations to see them together on Home, Fleet, Assets, HR, and Finance, with each station's score side by side. Data stays on its own station.

Up to 20 managers per station, each with sections and single pages turned on or off, checked on the server, with an audit trail of every change.

A manager who also drives keeps one login and one email. They switch between their Manager Workspace and Driver Workspace from the profile menu without signing out, and the server checks every page for the workspace they're in. Promote a driver or remove a role without losing any history.

Today’s routes, coverage, rescues, and alerts in one snapshot.

The Day of Ops and today's routes come in on their own every morning. Assign drivers, vans, and gear, send each driver their route on their phone, and keep every swap on record.

Weekly route mix: regular, flex, extra, ORE, cancels, and package counts.

A dated screenshot of your Okami route targets every time they change on the DSP portal, checked every 3 hours, with a plain summary of which weeks moved and by how much. No more saving screenshots to a folder: the full history is in one place.

Your volume share (Cycle 1 and Cycle 2) from the DSP portal's Capacity Planning, with a dated screenshot every time it changes, how many points it moved, and the last published capacity reliability score.

One board with every driver who rescued or refused this week, day by day, and a send or don't send answer for each (3 days in a row or 3 rescues means give them a break), so dispatch sends someone fresh in seconds. Help, full route takeovers, and refused rescues are logged in a tap.

Everyone who worked fills in for you: drivers from the loadout and swaps, rescuers and sweepers, training, and your daily crew of dispatchers, fleet, and floaters, with clock-in from their wave. Rows are grouped by wave, and times go in fast: type 1010 for 10:10 AM and press Enter to move down. See when each driver's route ended, who will pass 40 hours by Saturday if they work their schedule, and a weekly view with every driver's hours by day and their total for the week, checked against the DSP portal's Work Summary Tool so a route with no hours logged stands out before payroll.

A weekly grid for your hourly management team: dispatchers, operations, HR, and fleet managers. Type each person's hours for the day and they flow into payroll and Finance, so management time is counted next to route hours.

Wave times: first van in, last van out, and loadout window by week.

Day 1 / Day 2 training for new hires, with real clock and break times, margin, and alerts when a session is missing from the portal.

Each driver's pouch, phone, and fuel card filled from the loadout sheet, checked back in with one tap at closing, with anything missing flagged.

Daily roster: scheduled, call-offs, PTO, late, no-show, extra day, and route coverage.

Week-at-a-glance view of scheduled days for every driver on one screen.

As you schedule, the calendar shows how many hours each driver already worked and won't allow a 7th day in a row, more than 60 hours in 7 days, more than 12 hours in a day, or less than 10 hours of rest. A week can't be posted until it's within the rules.

Color the days drivers asked off, can't work, have PTO, or want extra, so nobody gets scheduled by mistake. You choose what each color means.

After ECP, type tomorrow's routes per wave and see right away if you have too many people or are short, counting your extras. Put drivers on waves, mark extras only managers see, take people off or add who's free, then send. Drivers get a phone notification and confirm or say they can't make it in the Driver Portal before your deadline, and you see who hasn't answered. Copy the day for your group chat, or a roster list by wave without the extras.

See who's out each day and when they're back, approve or deny time off requests, catch scheduled drivers who never showed up, and spot who calls off the most and on which weekday. Approved time off shows on the weekly calendar.

Open routes, under-staffed waves, and extra-day needs. On the roadmap.

Active, grounded, maintenance, and inactive vans, with vendor mix, portal-active status, multi-station scope, and multi-year movement history.

Every morning at 6 AM the Fleet Agent matches your vans to the DSP portal by VIN, updates what changed, and flags vans the portal no longer lists.

Type a VIN and the make, model, and year fill in, with spelling fixed on save so your van list stays clean.

Drivers submit signed Pre-Trip and Post-Trip photo checks: front, sides, rear, dashboard miles & gas, cargo. Drivers who forget the Pre-Trip get an automatic phone reminder after their wave, and managers can send a reminder with one tap. Managers review by day or by week: who still owes a Pre-Trip or Post-Trip, weekly completion and missed checks per driver, extra checks from sweepers and rescues, and each angle's Pre-Trip and Post-Trip photos side by side.

Build your own van check, like a DOT Inspection with every tire, the spare, engine bay, lights, and safety kit, and assign it to all vans or only the ones you pick. Drivers get that list on their van checks, up to 15 photos each.

A dated screenshot of your authorized vehicles (planned and supplemental vans for the coming weeks) every time they change on the DSP portal, checked every 3 hours, with a plain summary of which weeks moved and by how much. The portal only keeps the latest numbers; this keeps every version.

Around every wave (at the wave time and 10 minutes after, while vans are still at the station, then after departure, hourly while vans come back, and at 12:20 PM and 10:20 PM) the Fleet Agent reads every pre-trip and post-trip DVIC from the DSP portal and flags any done faster than the minimum (90 seconds for vans, 5 minutes for DOT vehicles rated 10,001 lb or more like step vans and box trucks, read from each vehicle's VIN and the DSP portal, whatever the station type). See every DVIC day by day as it's checked, with a green check when all are compliant, and get a daily summary in the bell from the first DVICs of the morning. See who rushed one and whether it was a pre-trip or post-trip. You and your managers get an alert that pops up in FPDSP, and the driver gets a coaching message in the Driver Portal, asking them to redo a rushed pre-trip before the van leaves. Three months of history from day one.

Service logs with rental provider vs repair shop, cost, odometer, and rent posture (still on rent, removed from rent, or contract closed).

Fleet-wide registration and insurance expiry hub with 30-day alerts. Edit dates per van.

Netradyne cameras that stopped reporting or were flagged, checked twice a day, plus every trip the DSP portal shows a van out without a working camera, and a heads-up when the same driver keeps getting a silent camera in different vans.

Body damage logs with photos, suspected driver, and follow-up. Edit a log when new information comes in. History stays with each VIN.

Pickup and drop-off photo checklists for every van, as proof of condition if damage is disputed.

Each van's size from its VIN (extra large, large, small, and the rest), today's route sizes, and a flag when the assigned van does not match the route.

1st, 2nd, and 3rd choice per driver, by van number or by brand (Ram, Ford, Mercedes).

Daily billable counts and van-days for fleet rental invoices (1st → last day of month).

With the Driver Portal add-on, drivers sign in on their phone for inspections, van prefs, their driver score and group, coaching alerts as soon as something lands, and today’s loadout, tied to your DSP account.

Clickable counts for open cases, injuries by care level, refusals, workers' comp, OSHA decisions, days away, restricted duty, accidents, and open claims, plus what needs attention and 12-month trends by body part and cause.

Questions that change with the case: what happened, the injury, care given, work status, and a review. Save a draft at any step.

No treatment, first aid only, medical treatment, or emergency, with OSHA's first aid list built in. Refusals of care are tracked on their own, with a printable acknowledgment that keeps every right open.

Points to days away, restrictions, care beyond first aid, and severe events with the rule behind each, and flags the 8 and 24 hour OSHA reports. You make the final call.

OSHA recordkeeping, OSHA reporting, state workers' comp reporting, and carrier notice kept apart, with official sources. Texas rules are loaded; other states show the federal rules.

Case numbers, work status and days away, documents, follow-ups, notes, and a timeline of every change and who made it. Each person's file and each van's page list their cases.

Estimated and actual costs per case, who paid, and open exposure across cases, visible only to people with Finance access.

Reporting steps due soon and overdue follow-ups show in the notification bell, grouped per station so they never pile up.

Collision type, other party, police, damage, fault, insurance, repair, and time out of service, with a linked injury case when someone was hurt.

Claims filed with your workers' compensation carrier and/or state agency, separate from OSHA-only tracking.

Print the 300 log, the 300A year-end summary, and each case's 301 report from the cases you confirm as recordable. A workers' comp claim or a refusal never decides it.

Workplace injuries and property damage with a full document trail.

Claim deadlines, hearings, and outcomes, with a one-click claim packet built from the driver's employee file.

Insurance claim numbers, adjuster notes, and follow-up due dates.

Connect Meta (Facebook/Instagram) lead forms and Google lead sources. Pull applicants into Hiring without spreadsheet exports.

Upload your Indeed applicant export and everyone lands in Applied, tagged Indeed for cost per hire, with people already on the board skipped.

Indeed applicants flowing into Hiring on their own, the way Facebook leads do.

Kanban from Applied through interview weeks, offer, BG/drug, and hired, with terminations, phone formatting, and source tags included.

Post-hire track: training, On Road Experience, and readiness separate from the hiring board so nothing falls through the cracks.

See how many people your DSP portal is onboarding, who on your board is already hired, paused, or offboarded there, and who is missing. Every roster sync moves hired people to Active driver and closes cards for people who left.

Track retained 30 days, 90 days, 6 months, and beyond: the metrics that actually tell you hiring quality.

Schedule and track interview weeks so leads don’t stall between Applied and offer.

Close fall-offs with reasons to keep the funnel honest for cost-per-hire.

Facebook / Indeed / referral tags plus manual campaign spend for cost-per-hire clarity.

Call-offs, no-shows, sick days, leave, and suspensions (with the day they're back) for every driver in one log, shown on the weekly schedule, with missed days flagged and call-off patterns over 90 days.

No Replies to next-day confirmations, call-offs, late call-offs, and no-shows add up to points you set. Your rules say when a verbal, written, or final warning, a suspension, or a termination review is due, the same for every driver. Write it up into the employee file in one tap, and excuse a day with the reason on record.

Upload any PDF or photos of a paper form, drag Signature, Initials, Date, and text boxes where drivers sign (or let it find the signature lines), and send to one driver or the whole roster. Drivers sign in the Driver Portal, by a private email link, or in person, in English or Spanish. Every signed copy comes back with a Certificate of Completion and an audit trail, and files itself in the driver's employee file.

Everyone on the team in one list that fills itself from the DSP portal: status (active, vacation, leave of absence, inactive) you change in one click and that follows the DSP portal every day, how long each person has been with the team, a profile with start date, work anniversary, birthday, phone, email, and driver's license expiration pulled from the DSP portal, and one permanent file per person with warnings, dispositions, notes, and signed paperwork, each stamped with who added it and when, plus a printable claim packet. Keep adding old paperwork after someone leaves.

One profile for everyone who left: why, last day, rehire choice, unemployment claim dates, legal hold, notes, documents, and their whole employee file with old warnings. Edit history shows who changed what, and Export record prints it for a claim or a lawyer.

Checks every employee against the DSP portal every morning: anyone paused there shows as Inactive and anyone removed shows as Offboarded on Employee Files and HR, and both come off Drivers and the schedule, while keeping vacation and leave you set. A driver missing from one pull is never marked Offboarded. It also saves one termination profile per person outboarded on the DSP portal, with duplicate names flagged for review. It only reads the portal and never messages drivers.

Why each person left, their last day, and the rehire choice in one list. Edits save to their termination profile.

Biweekly pay period hours from Operations timesheets, with a people × day grid for ADP time-card review.

We track your rate card for you. Every version the DSP portal gives you is saved with the date it showed up, what changed from the version before is highlighted, and the PDF is kept to preview or download any time.

Revenue from every invoice, by week and month, per station, plus invoices waiting for your review. Each invoice shows what it was for, line by line, read from the DSP portal or from the invoice PDF when the portal page lists no lines.

Each week's scorecard incentive checked against the week's final standing: eligible packages times the final rate, minus every payment found on your invoices. When a dispute moves a week up, like Fantastic to Fantastic Plus, it shows the original and final incentive, the additional amount earned (for example $0.08 a package), and the invoice that paid it, checking every later invoice (not just the next one) and adding up payments split across several. Nothing counts as paid without an invoice line that proves it, so a week stays Outstanding until one does. Scorecard History shows the same for anyone with Finance access, the Finance Dashboard totals incentives earned, paid, retroactive adjustments, and outstanding, and Finance users get an alert when an extra payment is expected and again when it's paid. Every payment links straight to its invoice on the DSP portal, and amounts you won't chase can be ignored with one click.

Every route pay invoice gets one verdict: All good, or what's missing, who and which days, with the deadline (14 days to review, and 14 more after an answer). Routes, block hours, training, packages, late cancellations and unplanned delays are checked against the days your managers confirmed, the Work Summary Tool and your rate card, each training day against your Training Tracker, and anything unpaid comes with a short, factual dispute note to copy and the steps to file it on the DSP portal. On a second dispute the note answers the rejection reason.

Know what the weekly variable invoice should pay before it arrives. Each finished week is forecast per station from the Work Summary Tool and your rate card (routes, training, packages, late cancellations and delays), with how many days it's based on. It's also checked against the Route Tracker days your managers confirmed, so routes or late cancellations missing from the Work Summary Tool show up as money at risk before the invoice is built. When the invoice comes, you see forecast against paid and the difference, and how many earlier weeks landed within 1%.

Each training session's paid block against the trainee's real hours from the Training Tracker (clock in to out, minus the break), by session and week, with the last 8 weeks side by side.

Learns from every dispute you file and every answer you get: what gets paid back, why disputes are rejected and what to do next time, and how you do on each kind of dispute. It checks every note your team writes when ignoring a pay item against the invoice and the Work Summary Tool, marks it backed or contradicted by the data, and learns the reasons that repeat, so it suggests dispute or ignore on the next one (you still confirm). It also learns from won and lost counts across DSPs on FPDSP (counts only, never names or amounts), so the advice gets sharper as more DSPs file.

The Work Summary Tool read every day, before the route pay invoice comes out, and checked against the day your manager confirmed on the Route Tracker once station operations submit it: route types, training and late cancellations. When a day doesn't match, owners and managers of that station get an alert right away with the change request written for them, and again before Request Change closes. Anything that isn't owed (like a training day a trainee repeats) can be ignored with a note, and that note comes back as a suggestion on similar items.

Every month of fleet pay checked day by day against your fleet requirement, registered vans and the rates on the invoice. Each month reads Paid right or exactly how much was paid short of the rules and why, with a dispute note ready to copy. Only real underpayments count, never guesses.

Revenue from your invoices minus your expenses and payroll, by month and station. Payroll cost comes in on its own from paid hours on Time Sheets at your average hourly wage, with cost per route and per package.

Every paid hour on your ADP time cards checked against routes, rescues, and training: hours with no route behind them, route days paid well past the block, and clock-outs well after the route ended on the DSP portal.

Route hours from Time Sheets against the 10-hour route block, day by day and for the week: how many hours your routes finished under the block, support and management hours, and the estimated route pay, labor cost, and spread. Money stays in Finance, so leads working Time Sheets don't see it.

The evening each pay period ends, one summary of missed punches, flagged days, overtime, and training with no paid hours from your ADP time cards, so you fix them before payroll.

Connect ADP Workforce Now so your real time cards and pay rates come in on their own, for Time Card Audit, the Payroll Agent, and payroll cost.

Comdata fuel-card inventory with Excel import, internal #, driver, vehicle, limit, and status.

Asset registry: stock #, IMEI, ICCID, line number, and setup checklist (Access / SIM / Apps / Case / Spanish language). Flags bad IMEIs and phones saved at two stations, and exports to CSV.

Stock by type / size plus an issue ledger (who received what, manager, date).

Camera serial inventory with van #, optional VIN, installer, checkout person, and status.

Quantity catalogs for equipment and supplies. Need to track something else (dog deterrents, radios, keys)? Send a support ticket and we set up a tracker for your station.

Move one record, a few, a whole category, or everything to another station. Duplicates are combined into one record, so nothing is counted twice.

Search by name or common wording, browse by category, and see featured, recently added, and recently updated forms. Each card shows the formats and when it was last updated.

Read the whole form with its purpose and when to use it, then print it or download it as PDF or Word.

Injury and accident cases, medical refusals, van damages, and employee files link straight to the matching forms from the same central library.

Every form is cleaned of company details and reviewed before it's published. You always get the latest version, with its last reviewed date and the states it was written for.

New forms are added to each category as each one passes review.

Pick an employee and the form fills in their name, your DSP, and the date, ready to print or e-sign and attach to a Risk case.

Today's route and clock-in, schedule with tomorrow's show-up time to confirm (or say they can't make it), their own scorecard and safety score, coaching, van photos, and van preferences by number or by brand, in English and Spanish. The scorecard opens on one simple summary: group, score, rank, and the one thing to do next.

Managers and owners who also run routes open their Driver Workspace on the same login: their own scorecard, coaching, schedule, and notifications, exactly like every other driver, with nothing extra.

Tap through the Driver Portal with a sample driver and made-up numbers (home screen, scorecard, coaching, and van photos) to see exactly what drivers see, even before you add the Driver Portal. Anyone can try it on the public Driver Portal Demo page.

See who has the Driver Portal, how often and when each driver signs in, the device they use, whether notifications are on, and the active time they spend on each tab, from Scorecard to Coaching. See how many drivers read their weekly scorecard within 48 hours, how fast they open coaching, and whether your lower scorecard groups use the app. Drivers who aren't opening it, barely use it, or skip their scorecard show up under Needs a Nudge with what to talk to them about, and the list reaches your bell every Monday.

Today's full route from the loadout (route, wave, staging, van, pouch, phone, packages, stops), the day overview from dispatch, one-tap call or text to dispatch, and the driver's own routes from the last two weeks.

Drivers confirm every open coaching item before the rest of the portal opens, and a confirm under 15 seconds is refused, so they read what happened and the tip instead of tapping through. A confirmed item counts as coached, unless you want a manager in person too.

From Scorecard → Coaching, pick drivers and a reason (late arrival, not in uniform, no safety shoes, phone use, and more), add a note, and it lands in their Driver Portal right away. They confirm it like scorecard coaching.

Every coaching sent to drivers, who confirmed it and when, how long they read it, and the trends by week, type, and driver, with pointers on what to work on.

For each kind of coaching (speeding, signs and signals, seatbelt, distraction, following distance, driving habits, CDF, DSB, returns, and conduct), each station picks Off, Driver Portal, or Portal + In Person for double coaching. Driving habits coaching goes once a week to the safety score bands you pick (Great, Good, Fair, Poor; Fair and Poor by default), and you pick which groups get the weekly scorecard.

Invite one driver or select many and send them all at once, with emails filled in from the DSP portal. Set each station's dispatch phone and see who has joined.

Drivers see an alert in their Driver Portal as soon as a new customer feedback, delivery behavior, package not delivered, safety alert, or risky driving habit lands for them, with a tip for next time, plus a weekly alert with their group and score and a weekly driving habits coaching with their habit counts and safety score.

Set the alert hours (7 AM to 9 PM station time by default), write your own tip for each alert type, and pause alerts for a driver. Per station.

Every driver gets a 1 to 100 score each week and lands in Diamond (Group A), Gold (Group B), or Bronze (Group C). Diamond needs a clean week. You set the group lines, the clean week rules, an optional delivery completion DPMO limit for Diamond, and how much quality, safety, and risky habits count.

Drivers see what to fix for the next group, their trend against last week, their Diamond streak, and badges like clean week and every photo accepted.

Each scorecard week drivers are ranked Diamond first, then by score weighed by packages delivered, so a short week can't take #1. Drivers see their own rank and what is helping or hurting it, like the factors on a credit score. Sort all your drivers on the dashboard.